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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Great products for any budget
The cost of Shipping is getting higher, therefore not worth it
So far very happy
I was very happy with my product. Shipped quickly and it was just as described.
The jerseys I need are always in stock. I can depend on epic sport for a quick turnaround and great prices!
Was delivered as expected
Great selections and deals
Easy website. Super fast Delivery.
Great price for the product... a little slow on the delivery schedule, but you can't beat the price for the quality of the shirt
A plus as always
Easy to use website, easy to shop!
For the price EXCELLENT-Air pumps fit nicely in the Christmas Shoe Boxes and the quality wonderful.
Will be buying again next year.
I am hopeful that your product is as expected, but I had trouble getting information about the sizing. I was on hold with customer service for 45 minutes, and go insufficient information, so I called the manufacturer, and still got very confusing information. I had to order today to make sure the product would be ready by my son's birthday party, so hopefully, all will work out.
The "Block Shock" glove worked great for my son, just what he needed to relieve the pain in his hand.
Quick and efficient. Value for your teams every need. Thanks
Pictures they show are not the actual products they are selling. The picture of the jersey I purchased was a solid jersey and the jersey I received was a mesh jersey. They told me I need to read the description better and the person I spoke to was rude. Horrible company and customer service. We have used them for our little league jerseys as well and a lot of them came dirty and damaged. We will never be using them again and I would recommend staying away from this website!
Great prices, one location on multiple items. Doesn't get better than that.
This process was easy and very affordable.
Restocking fee means I'll never purchase from you again.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!