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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Products were great. Just what I wanted. Excellent fit. When I need anymore I know where to go.
Pretty basic and straightforward.
I did have a couple of hats that were the wrong size, but I do have another order to place so I will add the missing ones to the second order.
Fast, Easy ordering and delivery
Epic been great- multiple orders - always great product and typically faster arrival then they say which is always awesome
It didn't have to be so much for a pair of socks
Great, prompt, and good quality.
Can get all of my refereeing stuff here instead of several places.
Great experience with Epic Sports only issue is the rush shipping is pricey
Great prices. I was upset about not receiving my order when they said I would. I needed an item in there before certain day and had to go by another shirt some place else.
The shirts I received were a good price, but I didn't know they were going to be 100% polyester. This was a slight problem with printing. Other than that, very happy
I rather pay more money next time I order bulk than buy from epic sports
Love your prices. I'm buying things I might have skipped at a higher price.
Decent selection of gear. However, only complaint is the cost of shipping.
Loved the prices. Hard to find my size. Shipping cost prevents purchases.
The items I ordered did not fit as expected.
Great for our football players to honor breast cancer survivors!
Happy with everything so far that I purchased.
Every item was as described and got here in a timely matter
Excellent shirts, great quality
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!