On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great price for shirts
We love epic sport
Need better communication of size ranges.
FANTASTIC!
Great shopping experience overall
It was positive
Great product, great price, exceeded expectations!
Too many emails between order and arrival. One for order confirmation and one for shipment would be fine.
Fast Delivery and quality product
It's awesome that you can just buy the base jewels without buying new bases.
Nice and easy, prompt delivery!
Didn't like how it took a long time to get here
Product arrived before it was guaranteed... Great service.
Very happy with the products I ordered. Recieved order in less than a week
Overall experience was ok for first order with Epic Sports. One item was out of stock for the size needed but, got the smaller size and it worked out 'ok.'
Great experiences with Epic Sports
I Love the website
Product didn't ship until long after it was ordered. Delivered 2 days late.
Sliding pants are so thin that they are unusable for my daughter's softball practice.
Long sleeve, men's dry-fit shirts were way bigger than indicated. (Sleeves are so big, that they droop off his average sized arms.) Unusable by my husband, even though we ordered a size smaller than he usually wears.
Shoes were just right and great. Customer service was polite and okay in explaining shipping delay.
GREAT DEALS! WEBSITE IS USER FRIENDLY.
Arrived sooner than expected
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!