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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Great prices and exceptionally quick shipping!
They were great quality and price. I will continue to purchase.
Original order was not what I expected. The new order is.
It was very easy to find what I was looking for, the prices you cannot beat!
Just wish you didn't have to pay so much for shipping and it take so long.
Ordered them for football breast cancer month and they came right as expected. Our boys looked great. Thank you
8 of the balls were dimpled, cut or had gouged stitching.
Great quality and price! Received shipment before expected date. I was very happy with the overall experience and will definitely shop here again!
I thought I was getting a good deal for the price, but actually was unsatisfied with about 1/3 of the products received.
Quick return process
Website was easy to use. Found exactly what I needed
Great shopping experience product was just as described.
Nice color choice...suggestion, add lime green to options...
Great product at a great price and quick shipping.
Great price, fast shipping!
Shipping charges were outrageous. In returning an item and re-purchasing an item, I had to pay original shipping, return shipping and new shipping.
I won't be ordering from you again.
WAY too many emails!
Great, I'd definitely order from them again. Great prices, great delivery!
I love epic sports! Great products@ great prices!
Easy ordering and quick delivery
I thought the shipping could have been faster.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!