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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Orders black and pink socks for my volleyball team for our cancer night. Girls loved the socks and they went great with our themed night.
Received the item I ordered quickly however it was broken. They are making me wait on UPS to review the package before they will have it picked up and return my money. This is very poor customer service. This has been going on for 10 day. I have sent several pictures and still no results.
The customer is being held hostage on package that was delivered damaged. I would NOT recommend this company.
Nice shirts for good price. Delivery was quick
Order and shopping Easy and good.
Great products and more than reasonable prices.
I kind of wanted to get a good dozen pair or more on the plain pink socks. Because next month is breast cancer awareness and I wanted to get some for my daughter's volleyball team the high school. There are $0 so I figured I would give the girls eat a pear for free. There's actually a freshman team a JV team and a varsity team so I probably was going to need maybe a good 36 but I understand since they were free a lot of people must have ordered them. If there's any way you can get more before the next week or so I'd appreciate the text or the email. The socks I did order we're for my daughter and knowing her she might want to share some with some of her close friends on the team. Again they play high school volleyball.
Was easy and fast
Great experience, good price, nice material, beautiful flag
Shorts are fine, came relatively quickly.
Bryant was great with customer service. The product was great.
Very low prices. Really nice quality shirts & fast shipping. Very happy
I had no issues and was pleased with product and service
Well I never contacted cs because I just thought that it hasn't arrived yet but seeing as though it's been a while. I need to know where my order is or get a replacement or refund. Asap
Thank you
Selection, options and choices are excellent. Sight is easy and friendly to use. Payment choices are clearly mark and understandable.
I have been pleased with products I've ordered so far. Prices are competitive, but shipping is more expensive than other vendors which kind of levels the playing field a bit. Delivery times have also been a bit longer than others, but I have been happy overall.
N/a
Some of the sizes were not what I expected.
The service and product is just what we needed. I
I had a good shopping experience with Epic sports
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!