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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Easy to order
It was a great experience. We'll order again in the future.
The price was right compared to other companies. The additional cost for the carrying bag and shipping was somewhat expensive.
Easy to shop and delivered faster than expected
The shirts were good quality and at a great price.
WOW! You guys really are EPIC! Received my order in
3 or 4 days! Everything as described. Great quality!
HIGHLY RECOMMEND!
The fleece sweatshirts, Sportsware LS shirts, and LS wicking T-shirts were exactly what I was looking for. Great price, good fit, right color. I'll be back.
Good prices - quick delivery!
Good clothing items, work and gym. Good prices. The royal blue comes in two different colors, prefer the darker blue for work.
So far so enjoyable! Can't wait to wear my new purchases!
Well, I was rather surprised to see only 1 arm sleeve for each of my orders. I have ordered them in the past from different companies, so I was quite shocked to see only 1 white and 1 neon green. However, I then looked at my order as well as your site, and realized I goofed, not you folks! So, I will be running and biking with 2 different colors and making a fashion statement! Lastly, the volleyball shorts feel awesome and definitely give me the look I was expecting!
Product was a of good quality and price. Shipping cost was too expensive though.
Great product and usually quick delivery!
Quick turnaround!
Great experience. Quick delivery time. Product was as expected.
I've purchased a handful of times over the years. Always satisfied. I'm sure I'll return again in the future.
Very happy with service and timely shipping
Great products at a great price. Customer service has always been fantastic.
Very happy with purchase!
The package was destroyed and several items were missing. I already contacted customer service. Problem is I wanted it for this weekend. :(
Some of the necks were too small and some were too large IN THE SAME SIZE SHIRT. The sizing is really off.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!