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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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The price and delivery were better than i had anticipated
Just want to make sure I ordered the men's sizes
Great price and quality, fast delivery
I love it. For $10 a shirt, I was able to outfit my over 40 soccer team. Shirts look great and so far we haven't lost a game.*
* full disclosure - I'm not sure it's the shirts, or the new players we've added. :)
Service was awesome, quick response, delivery on time. Quick reaction regarding issues.
No comment at this time.
Epic Sports personal are always responsive to any issue that might arise with an order.
Their Customer Service is one of the best on the internet and they are my go-to for any sport.
Found the perfect hat with the perfect fit. Will do business again. Thanks for the hats.
Love this company and the quality products and great prices I receive from them!
Affordable and simple. More customization options would be nice.
I got what I ordered in a timely manner thanks.
Great price- fits good.
Easy to order Product great quality
Fast shipping and affordable pricing
Pretty easy. Shipping times and prices suck.
Excellent as always. Thanks!
I like my product it came in a timely fashion
I the shipping fee were a little high other than that I happy with my order
Very comfortable...fits perfect.
Hard to find this size of basketball.
Nice surprise to have shipping costs reduced at checkout!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!