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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Easy to work with. Quick shipping and good quality product.
Excellent prices, good variety to choose from and quality merchandise. Would shop here again!
Friendly and great quality and great service
Order came unwrapped and dirty. Customer service told me to wash it. It was suppose to be a gift. Can't really give a washed gift
Best price, great selection
Socks came back on time and product was good
Items were a little larger than expected.
Shipping box was crushed on arrival but the contents were fine.
I have used Epic Sports for several years and they have great service and a great product!
Easy to order, low prices. Low quality, see through material. Hard to get service response. Out return shipping and restock fee.
No complaints and overall a great service
REAL FAST.
Great price! User friendly website
***** $tar service thanks
The prices are good, you always have what we want, and I love the ability to mix and match colors and still receive the quantity discount price. I dont like to pay for shipping though, we have become so spoiled not paying for shipping, lol
Excellent products
It was a good purchase
A great product and servive
Great experience needed a girdle for an All-Star game arrived in just a few days fits my son perfectly
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!