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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Epic sports is always great! They have fair prices and shipping is always fast!
ITS GOOD PRODUCT BUT I AM HAVING PROBLEMS WITH THE EMROIDERING OF RICHARDSON CAPS, THEY ARE CREATING THE BREAKING OF A LOT OF NEEDLES. I DID CONTACT THE EMBROIDERY MANUFACTURER OF OUR MACHINE AND THEY SAID OTHER CUSTOMERS ARE HAVING THE SAME PROBLEM,THEY WERE MAKING COMMENTS ON THAT CAP BEEN TO TOUGH TO EMBROIDERED. OR THEN THAT ITS A GOOD CAP. LOOKS GOOD AND CUSTOMER LIKE THE CAP
Epic sports has the best prices for my sports obsessed family. Delivery is usually much quicker than they state also.
Epic Sports was fast and easy to use.
Ease of ordering on-line and quality of products is why I choose Epic Sports for the things I need
I don't like surveys
The overall experience was handled professionally
Sizeing was inconsistent. One item would fit and the same size in a different item wasn't even close. Won't order again.
I love Epic SPORTS!
Very easy ordering, great looking jacket, and good price!
I have used Epic Sports for the last 2 years & have always been extremely satisfied.
Love the textie of the shirts not so much customer service
The hats arrived on time and were the talk of the town. "Where did you get those made?"
I gave Epic compliment after compliment.
Thank you. I will be using you again.
Laurence
Nice uniforms and lettering
Shipping is to expensive for one sweatshirt
I wish all my order could come UPS. Also everytime I call but the wait is too long and I request a call back I never get a call back. This has happened a few times.
Quality shirts, fast delivery.
It was easy and great. Clothing was quality.
Easy to find what I needed. Quality product.
Absolutely amazing experience. I will definitely be coming back for much more.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!