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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Will shop here again.
I have always had good luck with Epic. Their prices are very competitive and they have a great variety of shipping options. I place several $1,000+ orders per year and am always pleased with the service I receive.
Jacket was too small have to send back for bigger.
Great things are what i like to wear on weekends if i ruin it no big deal prices were great Larry
Df
Great product - delivered on time.
Absolutely great experience
Live epic sports
Size is bigger than I am expected.
Order was delayed because some items were out of stock. But everything eventually arrived.
The product had a smell but after it was washed it went away
Ordered size 38 waist, received size 3x, way to large
It was great quick and easy experience.
Shopped online. Very good prices. Shipping just took some time. I will use the site again for the pricing.
Depends on shipping
Fast shipping and great products
Whole experience was pleasant. Was ordering materials for church use. Would have liked to have been able to use tax-free status to avoid sales tax. Church secretary filled out form with info and gave it to me; however, did not have any way to convert to a pdf. System would not take a photograph (i.e. Jpg or png). Thus we paid taxes.
Shirt size were not true to fit, ended up being too small
Excellent supplier...
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!