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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Great website and product selection
Fast service, nice products
Fast and easy
THE JACKET I WAS LOOKING FOR THEY HAD IN STOCK AND THE PRODUCT IS REAL GOOD.
IT WAS EASY TO PROCESS MY ORDER ON THE WEBSITE AND IT WAS SHIPPED TO ME IN THE
TIME FRAME ON TIME.
I had a very satisfactory experience
Ff gg
Great price and ahead of schedule delivery!
Very good except would have liked an exploded view that would show the texture.
Extremely happy with our purchase and products-will definitely order again
Great
Ordered new balance rain jacket and it was better than I expected. Great quality, great comfort..
Great pricing and easy site to use
Thank you
Great price's and fast service.
Was hoping that the lining was a little heavier,besides that,it is fine,especially for the cost
Awesome customer service after 2 of my jackets didn't come in they were replaced ASAP
Great price and products great for Las Vegas weather
Great prices, great service, great product! Thank you
Great product especially for the money!
Ordered a youth size but was diffidently not a youth size.
Good bang for the buck.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!