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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Great shopping experience and fast shipping. The product I had purchased came in a carrying bag which the zipper broke with the first use. Other than that the soccer goals I had purchased has held up so far (2 weeks of games in).
The youth sizes were perfect. The adult sizes seemed to run larger than the kids can wear even thought they are larger youth.
The experience was easy. We have been ordering for years from Epic because of the low prices and quality equipment.
I always find just what we need from socks to Jerseys to pants. No matter what sport we got going on. I enjoy shopping with Epic Sports.
Thank you for always having what we need.
Zx
The shin guards are oddly wide. But the futsal balls are great. I am always happy to shop at Epic.
Fast and easy
The shirts are very comfortable and so far hold up well.
The product is exactly what I wanted and as described on the website. However, three of the ice packs had already been activated so they are useless. I don't like paying for product that I can't use.
It's always a good experience and order comes quickly. This time however I didn't receive a shipping email and wasn't able to track it.
If there was free shipping I would order more often. Now it has to be planned.
The pullover I ordered was perfect! It arrived quickly and just like it was advertised. Thank you!
Great buying experience. No complaints.
Very poor shipping process and slow.
Product came quickly and was bargain priced.
Sometimes shipping takes a little longer than I'd like, other than that my experience with epic sports is great.
Great products. Lasting well with multiple washings already.
Our school orders from you all Nevada Blue Jays Rosston Ar. Glad I can purchase shooters bshirts and softball stuff my daughter needs
I love ordering from Epic Sports. The prices are so much better than anywhere local in my town. The only thing is the shipping takes at least 3 weeks. I do wish the shipping with a little bit faster, like Amazon Prime.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!