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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Always a great experience
First order. I will be using Epic Sports for future purchases.
N/a
Everything was great! Will order again!
COOL. BRO
It was simple and easy to complete the order. The pricing was a little high for the printing on both sides of the jersey but the overall product price was about the lowest I could find.
The product received did not look like what I ordered. It was not the same material.
The whole team lived their game socks!
Great products at great prices
Love the products and pricing. The delivery times could be better maybe?
The turn around time receiving my order was a lot quicker than I expected. Looks just as good as the picture shown on the website. I am very satisfied.
Great quality. Wonderful products.
Will shop with you again
Very good experience,I would give it a 5 star rating anytime.
My Granddaughter LOVED it, the monogram was to small for my liking
Always great prices but hate the shipping fee
Everything went great when ordering. The order is a Christmas present so I'm glad I ordered when I did and I'm hoping everything will fit correctly.
Great product at even greater prices!
I have purchased from epic sports before and I loved my order. This is my second order and I love my purchase even more
Unbeatable prices, high-quality products, quick delivery.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!