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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Some items were stained in the white parts of the shorts. Havent tried to get it out yet but 5 where stain
The product was padded and I didn't expect for them to be that way! I don't remember reading that in the description.
This place is ridiculously over priced and Hanne the worst customer survice ever. Pay attention to what your buying belie you make that purchase. I bought an 80lb dumbell. I saw the price of $168.00 and was happy thinking it was for 2 so I immediately bought it only to realize when I received it, it was only 1 I did my homework before and saw prices for 95 to 105 for 1 I even showed them the links to 5 different websites for prices 40 to 50 cheaper then them. They told me they don't negotiate prices with customers but will gladly accept the return and will charge me a 25% restocking fee. What highway robbery! I wouldn't give them the satisfaction to return it so they could make 3x the amount off of me them resell it to someone else. I will never buy anything from them again
The shirt was what I ordered and the size was right... well I guess I have to keep typing so I can send this very good review but may change becuz they 100 words
Socks are great. Shorts not so much. The seam has already unraveled after one wash... Good price on both.
Piece of cake to order with a lot of choices
Great prices and user-friendly website. Thanks.
The price for the tee parts seems to be going up. We try to extend life by using spare parts but it is getting closer and closer to where its is better just buying new.
I had a champro fielder's face mask that came without one of the interior pads. I called customer service, told them the issue, they said they would check about getting me the pad and I never heard back from them.
Tim Dura
HMSA Lady A's Softball
I love shoping with your company. You have great prices and selections.
Great prices!
Great prices, tough to order online for sizing purposes. We ordered jackets for our team but need to send some back due to sizes running big.
Thank you for the great prices!
Awesome
Great
Pretty simple
Easy and quick ordering. Love the quality of the garnments
As pictured. Good quality
!
Great prices and easy to find things
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!