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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Keep up the great deals & great service... it's refreshing to have the quality product offering without the expensive retail prices... thank you!
Everything I ordered! Will be ordering again. Prices are very reasonable and quality is good. I highly recommend this company for your uniform needs.
Received product faster then anticipated.
Products were great quality at a great price. Shipping is unpredictable, even with tracking
I mademailed a mistake on my order and you fixed it very fast for me, thank you!
My only complaint was slow delivery. Pricing was competitive with other websites. Broad choice of baseball products.
Shipping costs weren't known till checkout. But a good experience.
A
Quick shipping
Always find what I need from your store thank you.
Good website, great prices
All good Except one thing the White Baseball pants that were purchased were stained and pretty dirty.
Quick service good product
Received as advertised
Everything went perfectly. Thanks!
Delivered a day ahead of schedule.
Great experience.
Great and affordable
Great service and products!
Great prices and I almost always find what I need!
Overall, it was a great shopping experience. I would order from Epic Sports again.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!