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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Experience was good as usual
Good price! Im usually an XL in mizuno and a L in champro, bought these in a 36-38 because of my large thighs. Perfect.
Excellent, however, after I received my purchase, I saw that the pricing on the items I purchased had reduced.
Is there a policy with Epic that refunds you or gives you store credit for this happening?
I really dislike that I placed an order on Monday morning around 10:30 a.m. and when I call on Wednesday to check on the status of the order the response I get is It looks like it'll ship today so we're still on time for our Estimated ship date. Unacceptable... I've been ordering products through Epic Sports for the past four years for our organization. That relationship in in serious jeopardy!
EASY CHECK OUT AND GOOD PRICING
Received fast, product looks great, my son loves them. Hopefully withstand the daily rigors of a 9 y/o who lives in baseball pants
I am a good business man looking for peoples that have chance to do business with me like i said i am a soldier presently in Syria ready to meet a good business person who will do business with me as i am in camp now ok
Got it at great price and super fast delivery. I will be ordering from epic sports again. The product was of great quality.
We made a purchase for our soccer league, and had only one issue with some cones that were ordered. They were much "lighter" than the picture indicated. They looked like heavy rubber bottoms that wouldn't blow over in a strong wind. We've got to go through a process to get them returned, and order the correct ones.
I ordered on 2/27/17 with an expected ship date of 3/2/17. Still hasn't arrived. When I called, their response was it still hasn't arrived there from the warehouse and they aren't sure when it wI'll arrive. Great prices but poor service!
Great options and amazing prices
Shirts looked great although wish I could have the lettering on the front two inches taller. Also wished they were not a cotton poly blend - the shirts are hot for the boys. They look nice though and in this color (teal) was nearly impossible to find a drifit shirt on clearance.
The shipping was a disappointment as well. I paid $40 for 3 day to have the order by Sat morning, and they didn't produce the shirts in time - So i didn't get the shirts until Monday, a day late.
Easy buy, arrived in a timely manner, good quality and the colors were spot on. I would buy from here again.
Nice price, easy check out. I was given a six day window for delivery. The package arrived on the first day of the delivery window. My son has used the bag for a couple of weeks now, it is light and sturdy and easy to move around.
Several attempts to add multiple shirts to inbox failed. I was forced to add them one at a time.
I submitted and paid for my order three weeks ago and it still shows "in progress" for the status. I called a week ago and asked it something was wrong and they assured me that my order would ship by the end of the week. That was three days ago and the status hasn't changed. I've gone to a competitor for other gear and received my order, shipped back something that didn't fit, and got the correct size all before Epic Sports can even gather up and ship the three items I ordered. I would never tell anyone to shop here. I'm extremely disappointed.
My grandson loves it!
Delivery was slow but the product is excellent
I got carried away ordering. The prices were so tempting!
What an awesome surprise, excellent product, NOT seconds.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!