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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Great quality product for a reasonable price, and a super fast delivery!
It's my second time, I bought epic and both times it's been excellent
The order was routine, that is 1) merchandise received was the same that was ordered, 2) order was shipped and received on the dates defined by the shipper, and 3) total cost was as promised! I can only compliment your service which I will use again when needing a product in your catalog! Do NOT "tinker" with your lines or procedures!
Thank you,
Carroll D Cole SR
My husband Loves this leather jacket! Price was great and shipping was fast - it came in 3 days! Transaction was easy and safe.
I got exactly what I hoped to get at the best price I could find
Orderd a lot of variety. Was all shipped fast and complete.
Shipping is very expensive, but product pricing is great!
Very good and the order was shipped to me on time price was better then I could get at local sports stores. In fact I got it fast then some orders I get from amazon. Highly pleased.
Great service
Got some amazing products that were on clearance very cheap. Other than the shipping deal, it was a good experience. It is hard to understand why it took 2 weeks for delivery.
Youth pants were 1 dollar more each than stated in the catalog.
Usually very easy to order and orders are on time if not sometimes before.
Great value!
Great prices, quick checkout. Now to see how the merchandise looks. I was kind of disappointed, but it may have been my fault. I did not look closely at the pants I ordered. From the picture they did not look as if they had elastic in the bottom or a pull string in the waist. I had to go to Academy and pay 3 times the price I paid for the pants I ordered from EPIC. A lesson learned, I will look more closely. I am still satisfied with the prices and quickness of the order.
Very easy, straight forward website. Products are always as advertised. Very happy repeat customer.
Need more options for pictures
Wish the shipping was a bit sooner. The shirt is great and just what I needed.
Thanks!
We bought these for each of the girl's to sign for each other and the coaches. Everyone loved them! Great price, quick shipment, quality product!
Quick & easy
Shopped Epic Sports many times. Price is always competitive, product is always plentiful and shipping is always fast. Very satisfied! Keep it up.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!