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EpicSports Reviews Summary
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Love shopping this site for all my kids sports needs! I get my coaches gifts here also.
I've used Epic sports for many of my teams needs. Price & customer service has always been top notch!
Quick, quality, great price.
Good company
Glad for having such great deals.
So easy. I hope the quality is as good. Unfortunately, I did not realize that the shirts are 100% polyester which I can not wear. I will be returning them with RMA #******* and replace them with Gildan t-shirts.
I will order in the future
Epic is a great one stop shop for my team and coaching needs.
Thank you for having items at a great price, hopefully the belt/socks/pants from my order are still available come this offseason to order for new players or replacements for current players.
Pleasant to work with
I have always had a good experience with Epic Sports, using them for both my ball hockey and soccer teams medals and socks, etc but this time they have let me down in a very big way.
I was supposed to have received the medals for our soccer wind up yesterday, the party is on Sunday, and after a half hour on hold after trying twice to get to a customer service rep, it turns out that medals I ordered over two weeks ago have not even been shipped yet, and I have been waiting for an hour now to find out what is happening, not looking like I will be getting the medals for my team in time for the party, and at this point have no idea what is even happening with them... very frustrating and disappointing and the customer service is terrible
Packages came on time and all product was as stated. Will recommend to all my my associates. Service was even better my second order, cant wait til my new jerseys come in.
I received the wrong size shoes as part of my order. I had to CALL to get the shoes returned. After waiting on hold for about 5 minutes I selected the option to leave a voicemail without losing my place in line and someone would call me back. I did get a call back only to be told the voicemail was for SALES not returns and that I had to wait again. 15 minutes on hold to talk to someone.
Once on the phone I was told I HAD TO TAKE A PICTURE OF THE SHOES and prove I have the wrong size. After that, since the shoes where drop shipped from the manufacturer, I had to wait 3 days to get a "disposition" on my return. It's been 6 days since I called still no replacements, not return box/label (as promised) and notification that anything is on its' way.
I've always had great service from Epic. However, this is the first return I've ever had to process. Not the best experience.
Great price & product
Easy to place order
Well done Epic Sports. Delivery was earlier than stated. Products were good quality. It's nerve racking wondering if things will fit when buying online with the chance of going through a return process. But we won't find out how to return this purchase. Again. Thanks
First time customer but I will be a repeat customer for sure! The quality of the personalized vinyl lettering was excellent and delivery time faster than estimated. Thank you.
Very efficient
Excellent service. A+
Ordered the bag for my son love it and saved me dollars
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members