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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Very good
I keep waiting for the other shoe to drop; prices can't be this low for quality products. It's true - prices ARE this low for quality products! WOW!
Perfect experience
Great product! Fast Delivery!
Great service, received our order in a timely manner.
My 3rd and 4th grade boys LOVED them! I was worried about the length based of a few reviews but this is all my kids with plenty of length to tuck in. They all ordered their normal sizes
Second order, first one was great so I came back for more.
N
The quality of the shirts were great and the color true
Pants run small
Great
Design and quality of the material on the products I bought are sturdy and wash well. I will continue to shop here.
Easy website to use.Variety of products. Good prices
My experience was easy fast and to the point it was a pleasure
All was good
Easy to use website and the prices are great. Looking forward to seeing the quality.
It has always been a great experience!
Exactly as advertised
None
Very happy! Great price and speedy delivery!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!