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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Easy to order product came quickly!
Thank yiu
Great Prices! And Great Selection!
Great prices
Fast shipping
Quality of items were good but not great
Fitment of some items that were the same fit differently.
Hope sizes are true
It was easy to order
Order was as expected
Excellent Selection and Excellent Customer service. I have been using your company for years.
I want to return items. Incorrect color and size (my fault).
Price was really great, product was exactly as listed. Good quality. Will do business with Epic Sports again for sure.
Delivery times need to be improved. Anything over 5 business days is far too slow.
Exactly what I needed
Really glad I found the polo shirts and pull overs. Great quality, fit and comfort.
Jersey was great, but way to big for our needs sadly. We thought a youth medium would fit an 8yr old, but it's more high school youth. We used it as a decoration instead. If the shipping hadn't been so expensive it would be no big deal. Will keep in mind for the future.
No comment
Great products
Shipping is high.
Fast. Easy. Would like option of PayPal
They had a good price on what I order and the produce was good. It does take a lot longer to receive your packages it you are used to Amazon. With that being said, I you worker your supplies early then you will be ok.
Simple. Fast. Will use site again.
Great product. Easy process.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!