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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Price and quality is perfect
Very happy with the experience. Only issue was that it took 3 weeks to arrive. They told me that up front though so I knew that would be the case. Great price & great quality. Would order from them again.
Fast and easy al always.
Great staff who helped me with an exchange. They knew just what to do so I could get the right items in time.:-)
Great service! Quick delivery
Products met my expectations and were delivered on time.
Easy online process to order. Shipped and received as ordered. Will order again.
As always great prices. Easy ordering. Fast shipping.
Easy order process. Love the prices. Quick to ship.
Epic Sports always fulfills my expectations.
Great experience. Shirts are excellent quality and my OLine sure looks good in them!
Great product and delivery time, thanks.
Just concerned about the shipping charge and delivery time.
I understand that some orders may be split and shipped from multiple locations and shipping overseas to Hawaii limits the options.
But sometimes the shipping cost is just to much.
Excellent service and price.
Good product, great shipping time!
Receive the shirt in before expected.
No problems! Arrived on time and all items were excellent quality!
Price was right and there was a huge selection
The best place to buy all your athletic gear beeds
Great selection and easy to use website.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!