On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
First time using epic and very pleased. Will be doin business with them in the future.
Great
Overall satisfied with the products I received.
Great job, very pleased, thank you.
Quality merchandise for a very low cost.
Great bat for the price
I manage a little baseball team and I placed an order for 4 adult baseball jerseys and it was delivered on time. And they look GREAT!
I will continue to order from you as long as my children, 4,6 and 9 continue to play sports.
Which will be for a long time. We all love sports.
The prices are great! EPIC SPORTS ROCKS!
The Champro baseball pants I purchased were quality and priced great. I do wish shipping times and prices were a little lower though. Your company makes it affordable for teams to look uniform and professional.
I have nothing but good things to say about this company. This was my first time ordering from them and came after days and days of searching the web for affordable aprons that were a decent length and had extra long straps. Almost every other website I looked at had cheap aprons that looked like they were made for kids or extra petite adults, being very short and have short thin straps. I finally came across Epic Sports and decided to give them a shot, as they were way more affordable than everywhere else I had looked. Not only was this a very affordable order, but my order came quickly, well packaged and the products were way higher quality than the other aprons I had tested. The material was thick canvas and the straps with wide and long, perfect for every body type. I am very pleased with my order and will order from here again.
Great
Fine
I ordered a mouthpiece, but I never got it. Everything else was in the order.
Epic sports has never failed me yet
So far, satisfied.
I am always pleased with everything I order from Epic Sports.
Great so far. Just hope size works. Pants don't work. Would like to return them.
Love the selection.Great job
Quality products at a fair price.
Easy to order online, products readily available, shipped on time
HIGH FIVE!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!