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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Great product at the best price
Quick and easy to complete the process.
You really helped me out. Customer service was great.
Site kept shutting down on me
Shipping is aweful. Everything else is great
Lot's of selections to choose from.
Great shirts ran a little small but all manufactures are a little different balls are way better than I thought we'll see if they survive the season
Very easy.
All good, no complaints.
Yay
This original order was for a sizing kit for our baseball team. I asked for return instructions so I can make another order but have not heard back with instructions.
We were satisfied with the service and product and will use Epic Sports for future orders.
Easy ordering online and fast shipping!
I only had one shipping option and my order arrived a day before i needed it and i ordered almost a week ot two out. That is way to long og a processing time.
I really like this site and the prices are unbelievable so glad that I found this site.
So easy and such a nice variety/selection
Great prices. Great quality.
Great just great!
My order was delayed because of something the post office did but the customer service person at Epic was extremely rude and not knowledgeable at all.
Great products and prices, received on time!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!