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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Just way too many update emails sent (daily). Those were annoying... Otherwise everything was great.
Good price and delivery was fast.
This is a really good website and very helpful when I needed it. There are so many products to chose from and the prices aren't that bad.
Product as expected and timely delivery
Received what I ordered.
Quick and easy to use.
Great selection, prices!
Great prices and great quality items
Softball belt and socks were exact color I ordered. Shipping was fast. Will shop here again for future needs.
Great item and exactly as described. Price point was also good.
Great! Everything came in correctly
Entregas siempre a tiempo muy bien
FIRST TIME ON THIS SITE. FIRST TIME ORDERING. LET YOU KNOW WHEN I RECEIVE PRODUCTS.
Delivery was quick and prices were within my price range Thank you much!
Very easy and quick to select the order and order.
Just absolutely wonderful!
One of the white hoodies has spots all over it.
I love the sweatshirt although it is a little big for a size small. But overall a I am pleased with my order.
Very smooth process and great prices. Thank you!
Great to deal with. Very satisfied with my purchase
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!