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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Always find something for my son or myself.
Overall I would use a Epic sports again. I wish there were some basic customization options that could be viewed and ordered through the website.
Good bargains in sports wear and quick reliable service.
I was not happy with your rise of price. You sold jerseys for.99cent a week or so later a different color jersey went up in price and you wouldn't match price your own price a week earlier.
Great price,products,and easy to shop
Great equipment for a great price.
Satisfied
Over all experience is good, shipping takes quite a longer time that expected.
Everything was easy, shipping was extremely slow, but I believe it was received on the last day of the 2 week window
Including the shipping fee this was less expensive than Amazon. The expected arrival date seemed to be overly long but we received it several days before the expected order date.
Fast service. Great prices
Fantastic experience as usual.
I wasn't aware that one of the pairs of pants would require hemming. Other than that, everything was great and everything fit well.
Awesome prices. Easy to access. Great selection
As always great service and quick ship.
Most of good communication.
?
Love cheap prices
Quick service and good prices
Easy online ordering, quick shipping and product is exactly as described.
The only complaint we had is that the sizes seem to run a little small on the shirts that we got. Everything else was great. The shirts came sooner than expected and the quality is great.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!