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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Good stuff, great prices
Ease of website and good price on the item I ordered.
After looking over several sites including Amazon, Epic Sports offered the best price and the process of quick and easy. I received the items quite quickly. I am very happy with the whole shopping experince.
Check out process is a bit cumbersome.
Epic Sports is the best online company for everything sports.
Thank you. Great buying experience.
Once I figured it out, it was easy to order.
The prices are always great!
I ordered these shirts to help my son with sensory issues they are working great.
I've been buying these socks for my now-U9 soccer team for about 7 seasons now and I have always been EXTREMELY impressed with customer service, delivery time, and price. Colors and sizes are always true and our girls love being known as the team with the "cool socks." The socks don't last much more than a couple of seasons before they start to show holes, but ours do get a lot of wear and tear and they are just $5 socks, so as far as pound-for-pound value, I couldn't ask for much more. I am disappointed that they've been marked as "closeout," because this has been my go to source for team wear for years.
Always find what I need at great price
The hold time to call in is ridiculous and it's only getting worse. Hire more people. 45 minutes on hold is ridiculous.
Quick shipping, colors displayed accurate to product
Love shopping on Epic Sports. Great prices!
Great customer service! Awesome product. Backboards and Rims just what we were looking for.
Great quality!
Quick, quality, dependable.
Good experience
Site is very easy to navigate and place order
I would shop there again
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!