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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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The product was perfect and just what I needed for my girls' basketball team.
Good, affordable product. Speedy delivery.
The close out deals worked perfect with my budget and are always an excellent time to get the best price for the next season. This year I was amazed you had my Son's size 4XLg in a lot of the items we looked at thanks.
Seems nice. Jersey was bigger than expected but seemed nice material. Should work well.
Good shirts, good price, and decent delivery. The world we live in now we expect everything we order to arrive 2 to 3 days later. My order took 5 to 7 business days and I think thats pretty good turn around. Very pleased, will order more shirts in the future.
Great quality. Came fast and can't beat the price. Highly recommend and will purchase again in the future. (FYI - I ordered size small for a team of 5-6 year olds.)
Good prices an easy to locste
Nice site
My experience was great until this survey. I can't complete the survey without adding a comment?
Loved the product. Will order more for the rest of the team.
Shipped on time and delivered on time. Great on budget but also high quality. Thanks Epic...
I pay extra to get the items faster and I got them four days later than the delivery day...
Very happy with my purchase of basketball shirts. I will definitely shop at Epic sports for future purchases.
Great pricing
Great. Will be shopping again
Excellent price and product. Delivery was fast! Thanks
Product was really good material.
Team uniforms
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!