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EpicSportsReviews 7,635

4.5

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EpicSports Reviews Summary

Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
74
quality
69
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Darren R.
0 reviews
0 helpful votes
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No reason for shipping to cost as much as you are charging, just using it as a way to make a few more bucks.

Date of experience: January 25, 2018
ANNIE C.
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The adult sizes were way bigger than I expected
January 25, 2018

The adult sizes were way bigger than I expected. Make the sizing chart more obvious

Date of experience: January 25, 2018
Florida
1 review
0 helpful votes
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Disappointed
January 24, 2018

The Alleson softball pants I ordered are so poorly made and sized incorrectly, dont waste your time. It was $10 for regular shipping (a total rip off) then $10 to ship them back. I also was hit with a 15% re-stocking few. I should have just burned the pants. I will never order from them again.

Date of experience: January 24, 2018
California
1 review
0 helpful votes
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Great price and quick shipping but it told me a Friday delivery and it was delivered Saturday. No bog deal

Date of experience: January 24, 2018
New Hampshire
1 review
0 helpful votes
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Pretty socks!
January 24, 2018

Great deals and selection, fast shipping and helpful customer service. I will shop again, best online store for soccer gears.

Date of experience: January 24, 2018
Massachusetts
1 review
0 helpful votes
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Do not purchase from this company. I ordered a sport shirt size small. I have been a size small my entire life and have ordered many different brands in size small. I could not even fit this size small over my head! I immediately returned and requested a larger size. "3 weeks" later they still could not locate my package. I had delivery confirmation it was received. I was told the returns department is very backed up and they cannot locate my package at this time. Few days later after "I" again followed up (5x followups in total) I was then told it had been located, but could not be exchanged or refunded because of "vendor policies". Their suggestion... we can donate it or return the useless shirt to me. I was just beside myself, never in my 50 + years of life have I ever had such a bad experience. Evidently they do not know how important customer service is something you can clearly see from the reviews listed here. I am not done with my posts about this company. I am on a mission to notify the world NOT to order from them. Mad, YES, an understatement to say the least. Really..."do you want us to return the shirt that doesn't fit you or donate it "~

Date of experience: January 24, 2018
New Jersey
1 review
0 helpful votes
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Confusing selection
January 24, 2018

I received my order only to find the shirts that I received were not what I thought I had ordered. The description on website and pictures were misleading. There are no return policy instructions on webpage you have to actually call customer service which I have not been able to reach as of yet. In my opinion, a waste of my $80.

Date of experience: January 24, 2018
New Jersey
1 review
0 helpful votes
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Great
January 24, 2018

Satisfied and see myself placing another order soon because of how good the service was and the great conditions my items came in!

Date of experience: January 24, 2018
Memphis P.
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Very pleased with the product and received the product two days after making the purchase!

Date of experience: January 8, 2018
MELCHOR G.
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Easy format I like it
January 8, 2018

Easy format I like it. And quick delivery.

Date of experience: January 8, 2018
Arminta G.
0 reviews
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Very interested in the product
January 8, 2018

Very interested in the product

Date of experience: January 8, 2018
Beatriz C.
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Good selection and prices
January 8, 2018

Good selection and prices

Date of experience: January 8, 2018
PATRICIA S.
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No issues, great service!
January 8, 2018

No issues, great service!

Date of experience: January 8, 2018
GERALD R.
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Fast and great
January 8, 2018

Fast and great

Date of experience: January 8, 2018
ROBERTA L.
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Just what we ordered Keeper socks are great
January 8, 2018

Just what we ordered Keeper socks are great. Have order them in past & will again

Date of experience: January 8, 2018
JANET M.
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All went well and delivered ontime!
January 8, 2018

All went well and delivered ontime!

Date of experience: January 8, 2018
NATE J.
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Easy shopping
January 8, 2018

Easy shopping. Great price for a great product!

Date of experience: January 8, 2018
Gregory B.
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Received before promised date
January 8, 2018

Received before promised date.

Date of experience: January 8, 2018
Garrett B.
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Great products!
January 7, 2018

Great products! Jersey for both my adult team and youth team delivered on time and in good shape. Price was great along with service will be doing business again in the future.

Date of experience: January 7, 2018
Mike F.
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The item came quicker than expected
January 7, 2018

The item came quicker than expected.:-)

Date of experience: January 7, 2018