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EpicSportsReviews 7,627

4.5

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EpicSports Reviews Summary

Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
74
quality
69
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Trina B.
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Free shipping with be a great idea especially at a specific price point. Shipping costs are high compared to other companies. Return prices are also high. I try not to ever return but sometimes its necessary.

Date of experience: February 22, 2018
Mike P.
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Part of my order was wrong
February 22, 2018

Part of my order was wrong. So far, I'm getting pushback, so hopefully they square it away. So far, I'm not impressed with the responses I'm getting

Date of experience: February 22, 2018
Chad F.
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Received multiple packages at different times when I ordered on the same day... also couldn't get an accurate shipping date from customer service. My order was shipped 2 weeks after the original shipping date.

Date of experience: February 21, 2018
ANGELA G.
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SOME OF MY PANTS HAVE HOLES IN THEM
February 21, 2018

SOME OF MY PANTS HAVE HOLES IN THEM. I NEED TO RETURN THEM AND GET NEW ONES

Date of experience: February 21, 2018
EVELYN C.
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I have been ordering uniforms for our car dealership and I have to do it online. I have tried, with no success, to call an order in and ask some questions but I can't get anyone on the phone. Once the call is automatically picked up I'm on hold for extremely long times and have not had any luck in getting a live person to speak to. I'm done trying and will order the vest from a different vendor. Also, shipping is too expensive and there are no offers of reduced shipping for larger orders.

Date of experience: February 21, 2018
Honokaa H.
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February 20, 2018

Date of experience: February 20, 2018
RICHARD J.
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Ordering is easy
February 20, 2018

Ordering is easy. Delivery is sometimes slow.

Date of experience: February 20, 2018
Tom R.
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Good products at great prices!
February 20, 2018

Good products at great prices!

Date of experience: February 20, 2018
Brittani B.
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I really enjoyed ordering with Epic Sports
February 20, 2018

I really enjoyed ordering with Epic Sports. The jerseys I ordered came the same day as they said they would come and the quality greatly surpassed my expectations. I would recommend them for sure!

Date of experience: February 20, 2018
Linda N.
4 reviews
0 helpful votes
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Package was supposed to arrive a day earlier as I paid 2 day shipping. Original date of arrival was not met.

Date of experience: February 20, 2018
Judy T.
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Great
February 20, 2018

Great

Date of experience: February 20, 2018
ALBERTO M.
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Great customer service, and in case you need to return somethings Epic sports makes it easy.

Date of experience: February 20, 2018
Nanette R.
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Easy site to get around on
February 20, 2018

Easy site to get around on.

Date of experience: February 20, 2018
DEANNA M.
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Fast shipping, excellent customer shipping
February 20, 2018

Fast shipping, excellent customer shipping.
My only issue was due to paying extra shipping. We ordered based on provided size charts, the size was huge on my daughter. After spending over $700 total since December on these jackets, as well as recommending them to others, to have to pay return shipping plus shipping on the replacement is extremely disappointing. It will affect my decision for future orders

Date of experience: February 20, 2018
CHAD E.
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The shopping experience was intuitive and easy
February 20, 2018

The shopping experience was intuitive and easy.

Date of experience: February 20, 2018
TERI Z.
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Excellent customer service and products as always
February 20, 2018

Excellent customer service and products as always

Date of experience: February 20, 2018
Oscar V.
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Shopping with Epic Sports is great
February 20, 2018

Shopping with Epic Sports is great.

Date of experience: February 20, 2018
LSSA W.
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Z
February 20, 2018

Z

Date of experience: February 20, 2018
SHANNON O.
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Fast service; quality product!
February 20, 2018

Fast service; quality product!

Date of experience: February 20, 2018
Audra C.
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Always find what I'm looking for
February 20, 2018

Always find what I'm looking for

Date of experience: February 20, 2018