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EpicSports Reviews Summary
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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One pair of the baseball pants sent were the wrong size. I notified customer service and am STILL waiting to hear back from Epic. Makes me rethink about ordering from you guys again if the return/exchange policy is so difficult
Quality product at a great value (clearance price). Quick shipping.
I emailed cust service about no itemized list for initial tracking number and received a rude an unhelpful reply. I finally received another 2 tracking numbers a week later when I thought everything would arrive that day with the first tracking number.
I received my volleyballs in a timely manner. Great price, great service as always! I always use Epic sports to order my volleyball gear and equipment. Their prices are competitive and they always have the items that I'm looking for.
Nice t-shirts, better quality than expected at a very low price, will be given as gifts so they are appreciated. Shipped and received very quickly.
14 of 15 pair of softball pants didnt fit correctly. We played switcharoo in order to get girls in the correct sizes. All the pants ran extremely small, while one parent went big and they were actually too big. All parents followed the guidelines of measurements, and none were accurate besides one. I called to see what could be done. All I get is sorry prices are so low that you will have to pay for 3 shipping amounts from $7-15 plus a restocking fee. I will be returning as many as we possibly can besides the Girls sizes.
I have a bad or defective ball never have used because it is defective. Need to return for a replacement.
Epic Sports shipped order for team uniforms on-time with the right quantities the first time. Prices were excellent. Will do business with them again.
I ordered two beach chairs and later I received an email saying one was back ordered. The money was taken out of my account for both chairs immediately. I contacted EpicSports and placed an order by phone for a different color. The new order was a higher price so the difference was taken out of my account immediately as well. I received only one chair on February 21,2018. I emailed EpicSports and have not gotten a response to the email. I've called 3 times and was on hold for long periods each time. I talked to a Racheal and she said she would email the company that supplies them. I did not hear back from her so I called and left a message. I still didn't hear back from her. This morning I called again and Racheal contacted the company and was told they would ship the other chair. It's very frustrating to keep having to contact the company, waiting on hold and not hearing back about what's going on. When placed on hold you have to listen to annoying chatter and a recording telling you how much longer you have to hold.
Everything went just as planned. Was actually delivered ahead of schedule. I would use them again. Cost was lower than what I found elsewhere.
I have used Epic Sports for several years. We are a small Christian School with a limited budget. Epic offers quality products at an affordable price. Their customer service and communication is excellent. The products ordered come in a very timely manner.
Easy to shop and the order arrived 5 days before I was expecting them. I will use again. I'm be interested in using the customized piece but didn't feel it was worth the extra $$.
I recieved the product very quickly. Unfortunately I was sent the wrong size, did get refunded. Was told nothing of what to do with the incorrect size I have. Took a couple tries to get ahold of customer service.
Mobile site is not as functional as the desktop version when requesting printing.
I've found promocodes online and have spent so much time looking for a place to put them. All links say free shipping but that doesn't apply
Shot put and discus good but the compression shorts were all wrong because of your wrong sizing chart and sent them back at my expense and restocking fee! No more!
Great stuff received everything I ordered in good shape and on time thank you very much. Will be ordering some softballs very soon.
Great selections, quick delivery, but shipping costs almost as much as my order! Easy to return with provided shipping label
Affordable prices and great quality. Only downside is it takes at least two weeks for delivery. For me, the price was well worth the it wait!
You better look to buy from somebody else this is a total rip off. 3 of this little balls NOT different color like advertised and you can not tell them, because the answer is "its sent directly from the maker and he decides what color you get" $18.-- incl. $6.--for shipping! Weight a bit more then a letter!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members