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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Great quality but if you shopping for small athletes 7U get the xs.
Very good company with very fast shipping. Will use again
Easy to purchase and fast delivery
Very pleased with how fast I received the socks and the price was great. Had shopped around with no luck. But glad I found them here.
I'm a repeat customer. Website is easy to use and product ships very quick. I have and will continue to recommend this site.
Easy and quick
Wonderful experience and loved my product!
Placed an order for two white and one gray, arrived fast and very good quality. I've purchases many things from Epic and they have never disappointed. Any individual or team looking for gear this is the place to get it. Great deals, service and fast delivery.
My #1 go to shopping place from now on.
I needed socks that would go up to the knee for my business. Epic had a great selection at a great price.
Evweything worked out this time, thanks and God Bless!
A lot of choices and great prices.
Just fast and faster
Great prices...Fast delivery
A great company I would not only recommmend, but would use again. Great service and equally good products.
Shipping seems to be high for these products.
One pair of the baseball pants sent were the wrong size. I notified customer service and am STILL waiting to hear back from Epic. Makes me rethink about ordering from you guys again if the return/exchange policy is so difficult
Quality product at a great value (clearance price). Quick shipping.
I emailed cust service about no itemized list for initial tracking number and received a rude an unhelpful reply. I finally received another 2 tracking numbers a week later when I thought everything would arrive that day with the first tracking number.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!