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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Epic Sports has the best prices on baseball apparel/gear!
I ordered soccer backpacks with embroidery. The are so cute. I kids love them too!
Great product. Shipping was a little slow. It took 10 days to receive my shipment
Found shirts for a great price, with the team colors we wanted, and received the product in a very reasonable time. Will order from Epic sports again.
My team loves our socks, and we loved the price even more! The shipping was really fast and convenient.
Amazing choices and prices, thank you epic sports for saving us time and money
Still waiting to receive 5 shirts I ordered on February 22,2018. This co has been horrible lately. Someone said they was gonna follow up with me about my order and still hasn't.
I received my order on the estimated delivery date and am happy with the product! I will for sure be ordering again in the future.
Quality products at affordable prices and fast shipping. I have referred to many friends that will possibly be ordering products from Epic
The website was easy to use. Great variety of colors and sizes. Items I ordered were very good quality. Will shop at EpicSports.com.
Didn't cost an arm and a leg to stock up on basketball shorts for daughter. Nice quality. Quick delivery. Awesome deals. Will shop here first.
Large order and advised that shipment scheduled to arrive on March 12. No shipment and spent hours on hold for a customer service rep. Never did get to speak with a rep. No tracking number no nothing from this company. I want my merchandise or a full refund. They do not respond to emails and clearly do not answer the phone.
Paid extra for fast shipping so items would arrive FIVE days prior to my event. Items showed up THREE days AFTER my event. Now I have 7 jerseys that I can't use. They refuse to acknowledge their error or offer any reimbursement. Never again! Shop elsewhere!
I wont deal with you any more
I had to pay shipping both ways and restocking fee
Ridiculous
I deal with Amazon
Just received my 2nd set of jerseys and I love them! Fast printing and shipping and can't beat the price!
Arrived a week late, even though I paid for overnight shipping. Bought them for one tournament, we did not have the uniforms for the tournament. Total waste of money. Should have been informed that uniforms would be delayed when I ordered. Will not shop at epic sports again
Web site is easy to use and the quality of the products are great.
Price are affordable.
Receive products in a timely manner.
I recommend to use Epic sports for any team orders.
Thank you for making things so easy to order for my team. I will be back to do business with you. The pants I bought for the team fit just right. I love how they are stretchy.
Satisfied customer
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!