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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Great experience! Fast delivery!
Great price
Found just want I wanted and price was cheaper than what I had seen at stores.
Very helpful
The order was received quickly and appeared just as described. Highly satisfied. The prices were great too!
Quality great price even better
Just as described.
Great price, great product and fast shipping A++
Website easy to use. Shipping was accurate. Good product good prices.
No issues placing order. This was along with a good price. To me the customer service is much more important then price.
Good deal
Absolutely excellent 5 star service. Quality and accuracy of order super!
Customer Service contacted me to verify that billing and shipping addresses were different, to make sure there was no fraudulent activity with my credit card. Glad to know that they review and verify when necessary. Delivery was quick, too.
Found the needed items at a competitive price.
Good prices, quick service, only a little high shipping charges!
Very happy with my order!
Great service, will use again!
Shipped way earlier than inspected, great!
Site is user friendly. Good equipment descriptions.
The quality is amazing for the price. I chose the wrong size. It was too big. But that was totally a mistake in my end. I would order again.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!