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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Fast and easy
Great Company that's very responsive and doesn't make you go thru a 1,000 to get order found.
Very quick and easy to use website
Finally found an inexpensive jacket that my daughter likes! It is exactly what she wanted! We have had it embroidered with her name and had her athletic letter affixed! It looks wonderful and she will be excited to wear it!
Everything about the process was great
Easy to find what I wanted and you had it in stock
Always great deals and great quality without the "super name brand" price.
Thank you for following up on the order, and giving me a heads up about contacting the shipper. UPS held both items for me and pickup was simple.
Great selection and price. Fast shipment.
I have always enjoyed your low pricing. Great products! Will continue being a customer!
Product wasn't what was advertised still awaiting answer from them after they were checking with vendor
Great product variety & pricing!
I ordered volleyball antenna. Customer serviced helped me to make sure I got everything I needed.
Y'all always have what I'm looking for ans always at a great price!
It was just what I was looking for
Great Company to order from.
Great
Pain in touche getting my Tax Resale filed
Love the prices and merchandise everything is easy to get on your way love it recommend to everyone
Very pleased!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!