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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Great deals are easy to find. I like the site.
I was actually quite impressed on how quickly the jackets were delivered, and they are very good quality.
Ordering was fast and easy. Delivery was on time
No issues just as always!
The products were as described and were delivered in a timely manner.
Great quality better price
Will buy again
Excellent product, love the fabric of the vest, great for my work but a little expensive
Great business model. I'm glad I stumbled across this site.
Fast shipping, product as advertised
Great price
Quick shipping
Very pleased
I was satisfied
Glad to have found your site!
Your ordering process was amazing. Our seaspn is possibly cancelled so sadly we arent going to get to use the awesome hats!
Easy to order and great selection!
Alot better than I expected,fast shipping the quality isn't bad I had thought for the price we were going to get something cheaply made but not the case here so far so good
I will order again from Epic Sports in the near future.
Only reason I gave A lower score on customer Service is because I am trying to return an order but with the COVID-19 issues it's taking a lot longer and there's no one there to help me now
Very easy to find what I needed.
Plenty of inventory also.
FANTASTIC!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!