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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Once received the merchandise was as expected. Delivery took a little while & I thought the shipping charges were a bit high. These are a couple of the disadvantages of online shopping.
Excellent service. Easy to navigate. Products are top quality. Have used your company for years based on size of products available.
Good and yes I received my order thank you very much I'm very satisfied thanks again. Again thanks again and will continue ordering from you.
Orders 12 youth team belts. After ordering in onen color I realized that I should have went with the second option. Epic CS was quick to help me fix my order and got our belts to us in time before out first game. Everyone's belts fit great!
Thanks
It was great and it well worth the money. It was on time and I like buying from Epic Sports. Always have and always will.
I love these products. I get short and long sleeve tshirts, sweatshirts and jackets. Reasonable prices.
Great ordering. -Color choices -Sizing and delivery - this is a great hominy resource for sports. Theatre and other needs.
Love these shirts ordered many times before and will continue to do so in the future, great quality and great price!
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Purchased team socks and belts saved almost $100 over anywhere else! This was buying 2 pair per kid versus 1. Definitely the place to purchase any sports needs.
I thought I had ordered my reversible basketball jerseys with numbers.
It turns out that no numbers were ordered and naturally I received blank jerseys. I called and spoke to a salesman and he placed the order. I had to follow up to see the status. Once I made the call the next day the jerseys were shipped.
I also had to ship back the jerseys with no numbers which I had to pay.
The final jerseys also did not reflect the size. Good thing I kept a list of the numbers and shirt sizes. Not a good experience
Quality products at very reasonable prices. Have made multiple purchases over the years. Fast shipping.
Good quality items for great deals. I'm very glad that i found epic sports. I was surprised to find that epic sold scrubs-- especially the version that I fell in love with that the brand, of course, has decided to discontinue.
Love quality of the items I purchased. From baseball knickers, heart guard, and sliding shorts. My nephew is ready for some baseball.
Shirts were delivered extremely timely. Pricing/quality were "over the top"! Color was vibrant! Totally reached my expectations.
The experience was alright. The only problem was that the box was open when I received it. Everything was accounted for.
The belts were some very good material and it fitted my girls perfectly. The balls are very good balls they don't wop like the other softballs in the store if they get hit too hard. The socks are great material I buy them from this site every year.
All good. Highly recommend. Have used many times. While good team or group prices, they catered to me as an individual.
I ordered several visors for nearly $40.
They were returned to sender after being undeliverable even though I confirmed my address for accuracy. They gave me $13 back after their processing fees. I would not recommend doing business with them at all.
I have had a great experience with customer service, I ordered adult size fleece zip up hoodies and they were great quality just to big for the kids I ordered them for, but I ordered youth size blue and gray zip up hoodies and they fit perfectly! The kids love them!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!