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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Shipping was very pricey. Everything else was good
Smooth ordering and expeditious delivery
Fantastic value for a good product!
I received my bat bags very quickly. We were impressed with the quality of them. If they hold up to my modified Webster Avenue Walking stick, that would be great, as it is more likely to tear bags than their intended purpose.
I'm always satisfied with the prices and products I receive from Epic Sports
Good service and great price
Perfect fit, many color selections and excellent prices.
I have been buying from Epic for years, and will continue to do so. The prices, options & service is exceptional. I don't even look anywhere else, If I don't find it here than I know I can't find it anywhere better.
Everything was handle efficiently
Pleased with the product and experience.
Quality products at a reasonable price.
Will order again
Simple and good
Super slow shipping
Very cheap quality shirts
The shirts were exactly what I needed
Great price and prompt delivery. Some of the shirts are very thin and I wonder about durability. But at that price they seem to be what I needed. Thanks.
Product was as ordered and came in a reasonable amount of time.
Love epic sports, this is the second pair of integrated football pants I have purchased for my son from epic sports.
The fabric on the ball started coming apart after 2 days of use inside the house. Terrible product quality for the price paid.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!