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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Ordered 2 hats. 1 was good, 1 was defective. The sticking on one side caused the netting to scrunch up so that was disappointing.
Amazing prices and lots to choose from!
Site easy to navigate, large selection, great
Nice quality, very low pricing, quick shipping.
Your site is easy to maneuver. Your prices are great. The reviews seem pretty positive.
One thing though- I had a hard time figuring size on some items. Half waists?
It took 3 weeks to get
I had a question about what size to order and was given a chart to reference right away so I could choose the correct size.
Great service and options
I was very happy with the product and service.
Speedy excellent service.
Easy to make a selection
Very easy company to deal with. They are all very nice.
Everything was awesome ty so much for fast service and delivery
As usual Epic delivered.
As usual great.
I got all that I was looking for and it was for a good price. I will shop here again
The ball that claimed to be strong was chewed up into a million pieces.
Allitem fit except one.
Epic is my go to store for quality items at the best price. Reasonable shipping rates with quick delivery.
Love Epic Sports.
Great prices but this is the 3rd time I have received dirty apparel with a stain on it
Why do they not take better care
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!