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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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It was very prompt and cost effective.
Prices were great and shipping was fast
Great pricing and fast delivery
It was alright.
Very good...
All good
Great product, fast service.
Great and Easy to use. Products at top notch.
Great product, fast shipping, and an overall great experience!
I placed my order and still have not yet received any tracking info! The manager here is very unprofessional! My hats still not here I just want a refund! I also paid for 2 day shipping!
It was fantastic. They shipped the product I ordered fast.
Awesome company
Great quality, customer service, and delivery time! Thank you.
Love to shop from y'all
Good prices great selection
The assistance was timely and very helpful.
Overall very satisfied with my experience shopping with Epic sports.
My experience was pretty good. No issues with ordering and checkout was easy. The product was delivered quickly.
I will very satisfied with your customer service and professional service you had handling my order and staying in contact with me during any back orders and when the shipping was on its way, Again Thank you very much, I will definitely order again soon
Sincerely,
Mardy Baha
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!