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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Very pleased with products I received
Will order again
Great Prices, easy to navigate, find and purchase. I am a slender man and the adult large are a bit tight in the sleeves. Might try a xl next time.
Easy ordering from website. Great Customer Service, they keep you up to date on your order and shipping. Fast shipping. Great, Quality products.
Smooth, quick, and great products. The quality was good and they got here sooner than expected
Purchased several Select Campo Size 4 soccerballs. Very good quality, unsure why they are sold as such as discount but will buy quite more once the season nears.
Great prices, however, I didn't realize that closeout items cannot be returned. I received a size that I didn't order, way too big. Also, I'm not satisfied with 3 pairs of shorts, one being the wrong size sent. I went on the website and read that the items cannot be returned. That's a bummer. I will not be ordering anything more from this company.
Received one pair of shorts the wrong size
Affordable product, delivered in a timely manner.
Easy ordering and very reasonable prices!
Tremendous product quality
Customer service was very helpful and knowledgeable
I have come back to epic sports a few times, I love their competitive prices.
My son is thrilled! We ordered replacement basketball rim and it fits ideally, retrofit an old hoop! Couldn't be happier in quarantine times! Thank you for ontime delivery, fair price and accurate description!
Great price and was delivered very fast.
Great product, great service.
This was terrible because it took a month, 30 days for my items to ship. This will be my last time dealing with epic sports. I called and only 1 returned phone call.
Great site, Great prices, exactly what I was looking for.
Great material and fast delivery
Loves the shopping here and prices are great. I wish there was more on sale. But I loved it. I had to have my volley ball shorts. Great product and clothing! Referred by a friend but I love the prices free shipping would be great!
The sizes seemed to run small
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!