
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Hi
I really like you company. It is East to design the wording for embroidering. The products are good quality. Just wish the battle field gear was not going to close out I think it is your best fitting shirt you sale. The others still great also.
It was very hard to find the item that you are looking for when the descriptions are not always correct. Even the rep that helped me had a hard time.
Very good customer service. Product always delivered before the estimated arrival time. Good prices.
Great prices, delivered as promised.
Great prices got products in a timely manner
It was a clear and easy to shop. Thanks
2nd order I have placed in the last few months. Very satisfied with products I received.
Products came quickly despite the COVID-19 Pandemic, and the jerseys were amazing.
I am a retired Baseball coach, I have supplied my teams, through Epic for 10 years. I just never ordered items under my name. Thank you
Order arrived promptly
Poor
Fast enough, good time getting what wanted and items were good quality made, looked fine, I like it.
Price was high, but otherwise happy with my order.
So far Good quality merchandise,some products had fit issue but pleased overall
We ordered various items like hats, shirts and some shorts. All came in a reasonable time frame. The order was accurate and all items worked out great.
Ok
Great service and Efficient
Ok. Took a while to get.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!