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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Worked out great
Excellent experience each and every time
Excellent product
Good experience overall. Product shipping took too long. Excellent pricing and ease of ordering.
Love the products and price of material. I wish the turn around time was faster but overall ive very pleased and will be ordering in the future!
Found Your website by accident, And I Love Shopping Here, The Variety of Colors in Every Assortment of Uniforms Is Simply Amazing And To Top That Is Your Prices. I'm So Happy I Found You.
Very Happy Customer.
Shirts are great!
Good prices and selection and shipping was quick. Thank you.
As always, fast and exactly what I needed.
Very Good, keep me up to date about my order.
It was good. The softball pants were a little bit low quality
No comment
Great product!
To long for shipping
Great price
Fast shipping. Cheap price. Will order again from epic...
Adequate durability for my purposes. I connected one end to a 9' PVC pipe that went over a 5' stake and the other end to the basketball hoop pole.
Love the prices, love the quality of the product, and it's an awesome deal.
Ordering was quick and easy. Many selections to choose.
After searching Amazon for a specific brand and style of softball pants and getting the wrong product I was devastated! I saw an ad on Facebook about Epic and tried it out... they had exactly what my daughter preferred and I received it a day earlier that expected! I will be ordering from them the next time I need these specific pants. Thank you Epic!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!