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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Did not received item
The jacket I wanted was out of stock and was hoping the scrub top and bottoms I ordered matched better, but they are both good quaility and were very affordable!
Love that we found Epic sports!
Received an extra pair of black socks but was missing a pair of blue socks. Other than that it was great
This is the second time I've purchased shirts from Epic sports for my husband's work shirts, he loves the comfort and fit of the shirts.
Great service and we timely
I have told everyone I know about epic sports. They have the best prices of anyone, their products are exactly what they say they are and their delivery time is excellent.
Love shopping on Epic as its so easy to find everything I need for both my kids sports!
Only issue I had was a return I tried to do but I never heard back from customer service.
Quality shirts great price
Products are always good quality and excellent prices but you have to be patient. Delivery times are very lengthy. Epic is upfront when you order about how long the delivery takes so it is not a surprise but it is much longer than other similar companies.
FOR THE BEST PRICES I ALWAYS SHOP EPIC FIRST AND TELL MY FRIENDS AND PLAYERS TO DO THE SAME
Overall great experience. I did have to do some guess work to estimate my sizing on most of my products. It would be nice if there were reviews enabled to give feedback on sizing etc. Of all the products I'd bought (about 15) there were about two I would not have purchased due to this issue. But I was able to find other items that I will be purchasing other colors of the same item. Thank you for your effort and understanding.
Shopping experience was very easy.
Products arrived promptly and communication from Epic Sports was helpful.
Great product, customer service was great.
Quick shipment and product was as described and fit true to size. Thank you.
Easy to use online ordering
Sizes for badger aren't accurate
Everything was ok.
Worked out great
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!