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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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The jerseys turned out really great! They were perfect for the basketball tournament and future tournaments.
I ordered white 1/4 zips but they are silver when they arrived. These are used for our basketball team warmups and silver is not a team color.
Most of the time things are great. I always get what I ordered in a timely manner. One order did get kind of list in the shuffle and took longer than others, and longer than expected. It did get delivered eventually though.
Great experience and love the quality of the ball cap, would have preferred the Velcro adjustment over the plastic but I couldn't see the back in pictures offered
Good value, on time delivery, everything accurate, third season in a row I've used them with no problems
It was a lengthy process to modify my order of an out of stock item, but once that was resolved, I received my order VERY FAST. Thanks!
We are disappointed because we followed the sizing chart and even though we went one size up from what girls were measuring, the shirts were still skin tight and unusable and epic sports says sorry, but that's what you ordered and that's all the help. They will give buyer beware you should order Two sizes larger than what you normally wear for a T-shirt.
Needed some new hats to match uniforms. They had a great selection and wide variety of choices. Great prices and super fast shipping!
Very nicely done, boys really liked. Fabric is nice and soft, logo was done perfectly. Order came on time for our team event.
I needed very random things and they had it all! They were able to ship before I needed which was nice as well.
Correct order and arrives earlier than expected as usual! I am never disappointed with your service and have ordered from Epic for the past 5 years.
Have purchased from them on a few occasions and always great quality, fast shipment and overall easy transaction. A+
Can't review every sock but over all I really like the options and choices and best of all there prices are fantastic.
Great quality shirts and fast shipping. I will definitely be ordering from here again. So many different styles and colors to meet all your needs and wants.
Shirts were as described and sizes were correct Colors matched what was ordered. Material was what was ordered. Shirts fit the players perfectly
I ordered these to match my jerseys for softball and it was very close to matching. The material is great and not heavy. Definitely worth the buy for a cheap price! A+ Don from Ohio (Ohio OutKasts)
Ordered on line, got item on time, exactly what I was looking for. I can't add anything to this description but that was a very good experience.
Have ordered these ball in the past and these are no where near the quality as prior. The ball material is not as good. The valves are not the same quality and easily pop out.
Great quality of shirts. Great price. Quick delivery. Just wish shipping wasn't so expensive. Other than that it was excellent.
Love the prices, good products! Would recommend and will purchase again. Got baseball pants, socks, belts, and athletic shorts.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!