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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Love Epic Sports for all of our baseball gear! The prices and selection are amazing. We order from them every season!
Good quality. Consistent fit. Easy ordering process. Fast shipping
Awesome value for money!
Easy to use & fair price. Found what I was looking for. Thank you!
This website is great if you want basic sportswear without paying $20+ for a simple pair of shorts!
Pricing was good and shipping was decent timing.
Fast and easy service
I.had a good experience and I would shop here again.
Great clothes and super durable tball
The aqua jogging gear was excellent quality.
I purchased these shirts for bike riding while in the sun. The shirt does not add any extra heat.
Wonderful prices, sizes and prompt delivery
Good product for a good price. Need pants for practice and playing. Wear well and wash up clean easily. Quality in all aspects.
Easy to order. Good price for jump ropes.
It was hard to find what I needed on the website.
I've been looking for these shorts forever! So glad I found them here!
Great shopping
Love the colors
One of the shirts I ordered was covered in a mud or dirt stain.
Amazing Quality. Fast delivery
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!