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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Items were exactly as described and at an excellent price.
Good service and a good product
The duffel bag of football training equipment was great with variety of options. I highly recommend the Bag!
Plus I also brought the agility poles (is what I call them). Great workout for footwork!
I ordered the basketball shirts in same size my guys always wear. The material was fine, but the shirts came down to their knees and they are both 5 foot 10 in.
Great products at great prices. The team is very helpful and professional and a great all around experience.
Good price, fast service. Will purchase from Epic Sports again.
Your delivery charge is extremely expensive, i paid $11 delivery for 4 pair of sock...ridiculous
I have ordered multiple times from you but may start looking elsewhere
Needed some new baseball pants for an upcoming tournament. They arrived earlier than expected, which is abnormal for businesses lately. Thank you!
Great price & product. The under armor 'any sport' shorts were a great find! I definitely recommend!
Product matched description and high quality rim matched the upper mid tier price
My order took twice as long as the suggested to get here. The pants I ordered using their size chart for my 13 year daughter barely fit my 8 year old daughter. This will be my last order with this company never again!
Definitely recommend, great products and service.
I ordered 3 shorts and 3 shirts in a Women's Plus size, one size bigger than what I wear and ALL of the clothes were ridiculously small and undersized...made in China? These clothes would only fit children...Costs more to ship it back than a refund...
Love the champro pant. They fit well and look good
My son loves the clothes we got! They are great quality and fit great!
Thank Q excellent service! Even better deals!
Great hats good price. Slow on shipping
Write price and delivered within days
Great quality & price. Decent shipping time. Socks were a little too big, even though we ordered based on the size chart.
Product great, shopping experience good. Package of items shipped, very, very poor, bags was torn, bag had hole, not happy with the packaging
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!