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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Shirts run smaller than size indicated
Easy site to get around
Very nice product and good shipping time
Had a hard time getting acceptance of items into cart.
Easy to use website shipping a little high
Never disappointed with product
Didn't like what the product at all. Very disappointed
Excellent quality for price
Wonderful experience and delivery!
Unhappy with the shipping delay & I don't want to pay for quicker shipping.
Always a great shopping experience!
Product arrived in good
Condition and on time.No
Issues with the entire
Process from purchase to delivery.
It was great they came in pretty fast
AFFORDABLE!
Excellent A++++++ I will be continuing to purchase from Epic Sports for sure!
Great job. Thanks
Always good products and good prices!
I was not happy with getting info that my pkg arrived at the Springfield location then was shipped bac and it took another 3-4 days fir me to get it never happened before
True to size, shopping was quick and easy. Checkout wasn't complicated like other sites.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!