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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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I was satisfied with my order and the service epic sports provided. Overall good quality shirts.
Great Inventory and prompt delivery but I did struggle a bit with navigating the site from my mobile device.
Affordable and easy!now it's time to test the quality of the goods ordered,17 days to go...
Update *
The order came sooner than 17 days however a few of the packages came open,love the price and quality.Would recommend
Excellent! Will definitely purchase from Epic Sports again!
Nice shirt but already soil when I received it.
Easy to make choices for color and sizes
Great prices and selection
Very satisfied!
I was pleased.
Simpleeverything was perfect
Shipping took way too long
Price's are lower than competitors. Shipping is also lower.
Everything went smooth and as expected. Would highly recommend purchasing through Epic Sports for your soccer coaching needs.
My daughter was always searching for longer shorts! Thank goodness we found you! The cost was amazing! Thank you!
Shipping delay due to covid but all the products are what was ordered. Always satisfied with the service and items I have purchased in the past to now.
Good selection and GREAT pricing
It was good, I bought the items I wanted but I didnt get my free shipping as ad stated...
I really enjoy shopping at your site!
Great customer service!
Great prices but sizing was off. Every thing was bigger than expected
Great website, easy to navigate
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!