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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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The shirts were perfect for working as a waitressing
Product is great, price is great, shipping arrival time took almost two weeks. Thought that was a bit too long.
Easy and the prices are great.
Most affordable dimple softballs and baseballs out there and quick shipping
Easy, great products at an even better price!
I would buy more from epic if the website were easier to navigate
Had everything I needed at great prices and fast delivery
Good products at an affordable price
The products I received were perfect. There were a couple things that were too small but that was my fault. Thanks.
Easy to order stuff
Good overall service and quality
I have been purchasing products from Epic Sports for years and I have never had a bad experience. The product quality is always good and the shipments are always on time. I come to this site for my sons uniform accessories, training equipment and equipment bags. I recommend epic sports to anyone looking for great products that are budget friendly.
Great products. I'll buy from you all again
Overall I'm satisfied.
Convenient for quality products at a great price.
Sizes were really off. There should be a size chart provided for each product.
Easy to follow and lave your order.
Always happybwith my products.
Great product- loved the Penn state rug!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!