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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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1st time customer was very happy, made me a customer from now on for all my softball needs
Too small size chart wrong
The delivery of the pedometers was fantastic. Our Tops Weight loss members were excited. We distributed them to our 10 members to use for the week. Upon returning to the meeting the following week, there were unpleasant concerns in regards to usage ( some did not keep accurate steps because the calculation would add numbers continually. It didn't stay attached, one fell off while walking and it wasn't noticed until she started to look for it on her walk and found it crushed by a car. One couldn't clear the pedometer to start over the next day.) I realize that each member didn't feel comfortable using this devise. I am in the process of trying to return them all for a full refund.
Good price and good quality product
My boys liked it
Thank you for fast service and I will be ordering more products from your store.
Best price I could find
Good quality,cheep pricing
I have shown the hat to many people who say they ill order one because it is so unique.
Great service
Always get what I want!
Excellent website and superior service.
Easy site to navigate! Items are great!
Been happy with everything I've ordered from Epic thus far.
It was okay!
I buy a lot of items for our volleyball club. We have never been disappointed. Sometimes I can find a few things cheaper somewhere else but most of the time the price is good
Love the products and the price. I hope this company is around for a very long time.
Exactly what I was looking for! True to size.
Easy to navigate website
Several items were too big.
Good site to shop on, with good and quick service.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!